Player Safety First

Responsible Gaming
at bij999

bij999 believes that gaming should be entertaining, not stressful. This page outlines the tools, policies, and guidance bij999 provides to help every player in Bangladesh stay in control of their gaming activity.

Self-Exclusion Available
Deposit Limits Configurable
Time-Out Features
18+ Only Platform

How bij999 Supports Safe Play

bij999 provides a comprehensive set of responsible gaming features to help Bangladeshi players enjoy gaming as a form of entertainment while maintaining full control over their time and spending.

Deposit Limits

bij999 allows you to set daily, weekly, or monthly deposit caps on your account. Once a limit is active, bij999 will not process deposits that exceed the threshold you have defined — helping you keep your spending predictable and within your personal budget.

Self-Exclusion

If you feel you need a break from gaming, bij999 offers a self-exclusion tool that temporarily or permanently deactivates your account. During a self-exclusion period, you will not be able to log in, place bets, or receive promotional communications from bij999.

Time-Out Periods

Sometimes a short break is all you need. bij999's time-out feature lets you pause your account for a defined period — ranging from 24 hours to 6 weeks — without permanently closing it. Gaming activity is suspended for the full duration of the time-out you select.

Reality Checks

bij999 can send you session reminders at regular intervals — every 30, 60, or 90 minutes — to let you know how long you have been playing and how much you have spent during your current session. These prompts help you stay aware of time passing during gameplay.

Account Activity Review

Your bij999 account dashboard shows a full history of your deposits, withdrawals, bets, and session durations. Reviewing this data regularly gives you a clear, objective picture of your gaming habits and helps you spot patterns that may warrant a change in behaviour.

Dedicated Support

bij999's player support team is trained to handle responsible gaming conversations with sensitivity and confidentiality. If you are concerned about your own or someone else's gambling behaviour, contact bij999 support at [email protected] for guidance without judgment.


bij999 is Strictly 18+ Only

bij999 enforces a strict minimum age policy of 18 years. No person under the age of 18 is permitted to register an account, make a deposit, or participate in any gaming activity on the bij999 platform. This policy applies to all players in Bangladesh regardless of the game type — cricket betting, BPL or IPL markets, slots, live casino, or crash games.

During the account registration and KYC verification process, bij999 requires players to submit valid identity documentation — such as a national ID card or passport — to confirm that they meet the 18+ age requirement. Accounts that cannot be verified as belonging to an adult will be suspended and all associated funds will be reviewed in accordance with bij999's Terms and Conditions.

bij999 also encourages parents and guardians to make use of parental control software if they share devices with minors. Tools such as browser-level content filtering can provide an additional layer of protection to ensure that underage individuals cannot access online gambling platforms.

If you have reason to believe that a minor has gained access to the bij999 platform, please contact bij999 immediately at [email protected] so that the matter can be investigated and resolved promptly.

18+

Adults Only — No Exceptions

The bij999 platform is exclusively available to players who are 18 years of age or older. Attempting to register with false date-of-birth information is a violation of bij999's Terms and Conditions and may result in permanent account closure and forfeiture of any balance.


Warning Signs of Problem Gambling

Problem gambling can affect anyone. Recognising the early warning signs is the first step toward getting help. If any of the following apply to you or someone you know, bij999 encourages you to seek support.

Chasing Losses

Continuing to gamble in an attempt to recover money that has already been lost, rather than accepting the loss and stopping.

Losing Track of Time

Spending significantly more time gambling than originally intended, or losing awareness of how long a session has lasted.

Gambling with Essential Funds

Using money intended for rent, food, transport, education, or other essential expenses to fund gambling activity.

Neglecting Responsibilities

Allowing gambling to interfere with work, family, social relationships, or personal obligations in a way that causes harm.

Mood Dependence

Feeling anxious, irritable, or restless when unable to gamble, or using gambling as the primary way to manage stress or negative emotions.

Hiding Gambling Activity

Concealing the amount of time or money spent on gambling from family members, friends, or colleagues out of embarrassment or fear of judgment.

If you recognise these signs in yourself, please use bij999's self-exclusion or time-out tools, or contact bij999 support at [email protected] for confidential assistance.


Responsible Gaming Tools in Detail

Every bij999 account comes with access to the following responsible gaming tools. You can activate or adjust these settings through your account dashboard or by contacting bij999 support directly.

Deposit Limit Tool

Set a maximum deposit amount for a rolling daily, weekly, or monthly period. Reductions to your limit take effect immediately. Increases require a 7-day cooling-off period before they become active — this delay is intentional and helps prevent impulsive spending decisions.

Self-Exclusion Tool

Choose a self-exclusion period of 1 month, 3 months, 6 months, 1 year, or permanent exclusion. Once activated, your bij999 account is immediately suspended. Permanent self-exclusion cannot be reversed. Temporary exclusions cannot be lifted before the selected period ends.

Time-Out Tool

Pause your bij999 account for 24 hours, 48 hours, 1 week, or up to 6 weeks. During a time-out, you cannot log in or place bets. Unlike self-exclusion, a time-out period ends automatically after the selected duration, after which you may resume normal account access.

Session Reminder Tool

Configure bij999 to display a session reminder pop-up at intervals of 30, 60, or 90 minutes during active gameplay. Each reminder shows your session duration and net balance change, giving you a factual snapshot to help you decide whether to continue or stop playing.

Spending History & Analytics

Your bij999 account dashboard provides a detailed breakdown of your deposit history, withdrawal history, bet history, and session logs — filterable by date range. Use this data to review your gaming patterns and make informed decisions about your activity going forward.

Marketing Opt-Out

If you are trying to reduce your gaming activity, removing promotional triggers can help. bij999 allows you to opt out of all marketing communications — including bonus offers, Eid promotions, BPL season specials, and campaign emails — from your account settings or by emailing [email protected].


bij999's Responsible Gaming Commitments

  • bij999 will never market to players who have activated self-exclusion or time-out on their accounts.
  • bij999 will enforce the 18+ age requirement strictly through KYC verification for every new account.
  • bij999 will process all responsible gaming requests — deposit limit changes, time-outs, self-exclusions — without delay and without requiring justification from the player.
  • bij999 will train its support team to respond to responsible gaming enquiries with empathy, professionalism, and confidentiality.
  • bij999 will monitor player activity for indicators of problem gambling and may proactively reach out to players who show high-risk patterns.
  • bij999 will make its responsible gaming tools available at no cost, without any barriers or waiting periods (except the intentional cooling-off period for limit increases).

If you feel that gambling has become a problem and you need immediate support, bij999 urges you to reach out. You can contact bij999 support at any hour using the email address below. All responsible gaming enquiries are handled with strict confidentiality.

bij999 Support

[email protected]


You may also activate self-exclusion directly from your account settings dashboard. No support agent interaction is required to activate this tool.


Responsible Gaming FAQ

Answers to frequently asked questions about bij999's responsible gaming tools, policies, and support options.

Log in to your bij999 account and navigate to the Responsible Gaming section of your account settings. From there you can set a daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 7-day cooling-off period for your protection.
Temporary self-exclusion periods cannot be reversed or shortened before the selected end date. This restriction is intentional — it is designed to give you the full cooling-off period you requested. Permanent self-exclusion cannot be reversed at any time. If you set a temporary exclusion and the period has expired, you may contact bij999 support to discuss reinstatement.
Any real-money balance remaining in your bij999 account at the time you activate self-exclusion will be available for withdrawal once your exclusion period ends (for temporary exclusions) or upon formal review (for permanent exclusions). bij999 will not forfeit funds solely because a player has activated responsible gaming tools. Contact bij999 support at [email protected] to discuss withdrawal of funds during an active exclusion period.
No. bij999 maintains a strict 18+ age policy and requires all players to verify their identity through KYC documentation before full account access is granted. Any account found to belong to a person under 18 will be immediately closed and all associated activity will be reviewed. bij999 does not make exceptions to this policy under any circumstances.
You can opt out of marketing and promotional communications from bij999 in two ways: (1) click the unsubscribe link at the bottom of any bij999 promotional email, or (2) contact bij999 support at [email protected] and request removal from all marketing lists. Opting out will not affect transactional messages such as deposit confirmations or security alerts.
Yes. bij999 takes third-party responsible gaming concerns seriously. If you are concerned about a family member or friend who uses bij999, please contact bij999 support at [email protected] with as much relevant information as you are able to share. bij999's support team will review the account in question and take appropriate action in line with its responsible gaming policies. All third-party enquiries are handled in strict confidence.

Contact bij999 for Help

bij999's support team is available to assist with responsible gaming requests, account concerns, and general enquiries. All communications are treated with complete confidentiality.

Email Support

Send your responsible gaming request or enquiry directly to bij999's support team. Responses are provided within 24 hours on business days.

[email protected]
Account Settings

Access deposit limits, time-out tools, and self-exclusion options directly from the Responsible Gaming section of your bij999 account dashboard — no agent required.

Available in-account
Further Reading

Review bij999's full Terms and Conditions and Privacy Policy to understand how bij999 handles account data, responsible gaming records, and player rights.

Terms & Conditions

Play Responsibly with bij999

Gaming is most enjoyable when it stays fun. Browse bij999's full range of cricket betting, slots, and live casino games — and remember that bij999's responsible gaming tools are always available whenever you need them.

For adults aged 18 and above only. Please gamble responsibly.